Property Desk Manager — Last updated: March 8, 2026
Neuvo WebTech LLP ("we", "our", or "us") operates the Property Desk Manager mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Account Information: When you create an account, we collect your name, email address, and phone number. Your password is securely hashed and never stored in plain text.
Property Information: Information you provide about your property including property name, address, city, state, PIN code, phone number, GST details (GSTIN, business name), and room configurations.
Booking and Guest Data: Information you enter about your guests and bookings, including guest names, phone numbers, email addresses, identification details, check-in/check-out dates, room assignments, payment records, food and extras orders, and invoice data.
Usage Data: We may collect information about how you access and use the App, including your device type, operating system version, and app usage patterns for improving our services.
Biometric Data: If you enable biometric lock (Face ID/Touch ID), the biometric authentication is handled entirely by your device's operating system. We do not collect, store, or transmit any biometric data. The biometric setting preference (enabled/disabled) is stored locally on your device only.
Your data is stored on Google Firebase (Google Cloud Platform) servers. Firebase provides enterprise-grade security including:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
You have the following rights regarding your personal data:
We retain your data for as long as your account is active or as needed to provide you our services. If you delete your account, all associated data will be permanently deleted from our servers within 30 days.
We may retain certain information as required by law or for legitimate business purposes such as resolving disputes and enforcing our agreements.
The App may integrate with or link to third-party services:
These services are initiated by you and governed by their respective privacy policies. We do not share your data with these services automatically.
Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Neuvo WebTech LLP
24/38, Jessore Road, 3rd Floor
Kolkata 700028, West Bengal, India
Email: [email protected]