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Neuvo WebTech LLP

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Kolkata 700028, WB

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Frequently Asked Questions

Quick answers to common questions about PropertyDesk.

Yes! Every new account gets a 14-day free trial with full access to all features. No credit card is required to start your trial. After the trial period, you can choose a subscription plan to continue using all features.

PropertyDesk is designed for small to medium properties, typically 3-10 rooms. However, there is no hard limit on the number of rooms you can add. All plans include unlimited rooms, bookings, and guests.

Yes, PropertyDesk automatically calculates GST based on Indian tariff slabs (0%, 12%, 18%). It determines whether to apply CGST/SGST or IGST based on the guest's state. You can generate professional PDF invoices with complete GST breakdowns and share them via WhatsApp or email.

Absolutely. Your data is stored on Google Firebase (Google Cloud Platform) with enterprise-grade encryption at rest and in transit. Firebase is SOC 1, SOC 2, SOC 3 compliant and ISO 27001 certified. Additionally, you can enable biometric lock (Face ID/Touch ID) for an extra layer of security on your device.

Yes, PropertyDesk is available on both Android (Google Play Store) and iOS (Apple App Store). The app is built with Flutter, ensuring a consistent and native-feeling experience on both platforms.

If your subscription expires, you retain read-only access to all your existing data including bookings, guest records, and reports. You can view everything but won't be able to create new bookings or record payments until you renew. Your data is never deleted unless you explicitly request account deletion.